Les Campanules Hotel 4*

Hotel could be lovely but it is dated and showing signs of age. We found the room lacked cleanliness with numerous trimmed nails scattered around the bathroom on our arrival. Some days the very small bathroom bin wasn’t emptied (the only bin for the quad room with mezanine), the toiletries weren’t the best with only shampoo and shower gel provided – these also weren’t replenished when emptied, so recommend bringing your own. Cups used for tea or coffee in the room weren’t cleared or exchanged at all during our stay and no tea, coffee or milk replenished.
Our bed was quite honestly a sweat box with a plastic undersheet/mattress protector, neither myself or my wife slept well due to overheating.
Small issues like dirty glasses presumably from someone else’s room and an old bed being left outside our room wasnt a particularly professional or premium touch.
On a plus the front of house and restaurant staff were fantastic, always helpful and accommodating. The food was pleasant, both breakfast and dinner – but we found the menu lacking variety after a few evening meals it became repetitive choosing from a small menu that didnt change, so this could do with being changed more regularly. Children’s meals were of good standard and plentiful, and the chefs happy to mix and match to please the little ones.
Pool and spa area were welcome after a day on the slopes. Location fantastic but rear steps needed clearing as were treacherous with the freeze thaw – this was done on our last day I believe.
Good relaxing space in the lounge/bar with childrens games etc.
In all a great trip, would we return ? 50/50 for me. I believe this place could be great with some minor upgrades and attention to basic details one would expect from a four star hotel, the location and front of house/restaurant staff may swing a return but we wouldnt stay in a quad mezzanine again.